At Premium Mylar Bags, we are committed to delivering high-quality packaging solutions designed to meet your needs. If there’s an issue with your order, we’re here to help. Please read the return and refund policy outlined below.

Service Area

This policy applies to orders placed and shipped within the United States.

Returns

We accept returns for both defective and non-defective items, provided the following conditions are met:

• Items must be unused, undamaged, and returned in their original packaging.

• Return requests must be made within 10 days of receiving your order.

• Returns are accepted by mail only. In-person or drop-off returns are not supported.

• A return shipping label is included in the package.

• No restocking fee is charged.

To initiate a return, email us at info@premiummylarbags.com with your order number, reason for return, and photos if the product is defective or damaged.

Exchanges

We accept exchanges for qualifying items within the 10-day window. A replacement will be sent after we receive and inspect the original product.

Refunds

After your return is received and approved:

• Refunds will be processed within 10 business days.

• Refunds are issued to the original payment method.

• All refunds are processed in USD (U.S. Dollar).

Non-Returnable Items

We do not accept returns for the following:

• Custom-printed or custom-sized Mylar bags unless defective

• Opened or used items

• Products returned after the 10-day window

Contact Information

For any questions or return requests, please reach out to us:

📧 Email: info@premiummylarbags.com
📞 Phone: +1-929-2141-874
📍 Address: 1121 Neshaminy Valley Drive, Bensalem, Pennsylvania, 19020, USA